Return & Shipping

Return and refund policyWe at our online store offer you great quality and service, but if you have any problem with your order, we strive to provide a positive and satisfactory customer buying experience. Our returns and refunds policy will be explained below.

Return policy

Customers can return unused products and proceed within 7 days from the date of receiving the order. Please note that used or damaged products cannot be returned, and we reserve the right to refuse returns if return conditions are not complied with.

Necessary procedures for recovery

• Customer must contact us before returning products.
• Products must be unused and in original condition with all original labels and tags.
• Customer must pay shipping costs to return products.

Refund Policy

• A full refund will be given for returned products that comply with the return conditions.
• It does not include the original shipping price or the shipping cost to return products.
• The amount will be refunded using the same original payment method used by the customer.

If you have any questions or inquiries about our return and refund policy, please contact us.

We will be happy to help solve any problem you encounter.